Home >  
 
Papers & Technical Reports
Many of the electronically available documents are technical report versions of the referenced publication. The technical reports are generally not the final version of the document as published and are meant for quick reference. The revised, edited, and published versions should be consulted and referenced where possible. Copyright for the final versions is held by publishers in many cases.

Our documents are available in several electronic formats including HTML, PDF, and Postscript. Abstracts are also provided for most reports. PostScript viewers can be downloaded from the web to view the PostScript files. If you encounter problems accessing any of our reports, please send email to lapdp@lap.umd.edu
  About LAPDP  
  Research  
Publications  
  News & Events  
  People  
  Contact Us  
   
 
Jump directly to the listings for:  2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1990 1989 1988 1987 1986 1985 1984
2004

Norman, K. L., & Murphy (June 2004)
Usability Testing Of An Internet Form For The 2004 Overseas Enumeration Test: Iterative Testing Using Think-Aloud And Retrospective Report Methods.
Accepted for presentation by the Human Factors and Ergonomics Society, September 2004, New Orleans.
LAP-2004-04

  
   
Haixia Zhao, Benjamin K. Smith, Kent Norman, Catherine Plaisant, Ben Shneiderman (May 2004)
Listening to Maps: User Evaluation of Interactive Sonifications of Geo-referenced Data. 
Submitted to IEEE multimedia special issue on interactive sonification.
LAP-2004-03, HCIL-2004-23		        
Norman, K. L. (June 2004)
Laboratory for Automation Psychology and Decision Processes: Lab Report. 
Accepted for publication in Cognitive Processes.
LAP-2004-02		   html    
Norman, K. L. & Panizzi, M. (April 2004) 
Levels of Automation and User Participation in Usability Testing. 
LAP-2004-01, HCIL-2004-17		      
           
2003          
Norman, K. L. & Smith, B. (August 2003)
A Pilot Study on Functional Processing: Inferences of Pairwise Relationships in Systems of Three Variables.
LAP-2003-01		   html    
           
2002          
Norman, K. L. & Pleskac,T. J. (January 2002)
Conditional Branching in Computerized Self-Administered Questionnaires: An Empirical Study. 
LAP-2002-01, HCIL-2002-02, CS-TR-4323, UMIACS-TR-2002-05		   html    
           
2001          
Norman, K. L. (November 2001)
Implementation of Conditional Branching in Computerized Self-Administered Questionnaires. 
LAP-2001-02, HCIL-2001-26, CS-TR-4319, UMIACS-TR-2002-1		   html    
Norman, K. L., Pleskac, T.J., Norman, K. (May 2001)
Navigational Issues in the Design of On-Line Self-Administered Questionnaires: The Effect of Training and Familiarity. 
LAP-2001-01, HCIL-2001-09, CS-TR-4255, UMIACS-TR-2001-38		   html    
           
2000          
Norman K., Slaughter L. Friedman Z.,Norman K.,Stevenson R. (October 2000) 
Dual Navigation of Computerized Self-Administered Questionnaires and Organizational Records.
LAP-2000-02, HCIL-2000-22, CS-TR-4192, UMIACS-TR-2000-71		   html    
Norman, K. L., Friedman, Z., Norman, K. D., & Stevenson, R. (2000)
Navigational Issues in the Design of On-Line Self Administered Questionnaires. 
HCIL-TR-2000-10, LAP-TR-2000-01		   html  
           
1999          
Murphy, E. D., Norman, K. L., & Moshinsky, D. Y. (1999)
VisAGE Usability Study. 
HCIL-TR-99-04, LAP-TR-1999-01		   html      
Norman, K. L. (1999). 
Desktop Distance Education: Personal Hosting of Web Courses 
Submitted to A. Aggarwal (Ed). Web-Based Learning and Teaching Technologies: Opportunities and Challenges.
LAP-TR-1999-02		   html      
Zaphiris, P., Shneiderman, B., and Norman, K.L. (June 1999)
Expandable Indexes Versus Sequential Menus for Searching Hierarchies on the World Wide Web		   html      
           
1998          
Norman, K. L. (1998)
Human/Computer Interface Design. 
To appear in The Encyclopedia of Psychology, American Psychological Association.		   html      
Norman, K. L. (1998)
Collaborative interactions in support of learning: Models, metaphors, and management. 
Reza Hazemi (ed.) The Electronic University, Springer-Verlag 		   html  
Shneiderman, B., Borkowski, E.Y., Alavi, M., Norman, K. (1998) 
Emergent Patterns of Teaching/Learning in Electronic Classrooms.  
Educational Technology Research and Development 46, 4 (1998, 23-42)
CS-TR-3889, UMIACS-TR-98-21		   html  
           
1997          
Alonso, D. L., Norman, K. L. (1997) 
Apparency of Contingencies in Pull Down Menus. 
CS-TR-3793, UMIACS-TR-97-43		   html      
Lindwarm D., Rose, A., Plaisant, C., Norman, K. (1997) 
Viewing Personal History Records: A Comparison of Tabular Format and Graphical Presentation Using LifeLines. 
CS-TR-3795, UMIACS-TR-97-45		   html      
Murphy, D., Norman, K. L. Truszkowski, W., & Grubb, T. (1997) 
Investigating cognitive issues in lights-out, spacecraft-ground missions operations: Work in progress. 
Presented at HCIL 1997		   html      
Norman, K. L. (1997) 
Pushing the electronic limits: No paper, no pencils, no books. 
Presented at the Society for Computers in Psychology, Philadelphia, PA, November 22, 1997 
Submitted to Behavior Research Methods, Instruments, and Computers.		   html      
Truszkowski, W., Grubb, T., Murphy, B., & Norman, K. L. (1997) 
Investigating human-system interfaces and interactions in a "lights-out" operational environment. 
Presented at IEEE-SMC '97, Orlando, FL.		   html      
           
1996          
Alonso, D.L., Norman, K.L. (May 1996) 
Apparency of contingencies in single panel menus. 
CS-TR-3644, CAR-TR-824		   html    
           
1995          
Shneiderman, B., Alavi, M., Norman, K., Yu Borkowski, E. (Sept. 1995) 
Windows of opportunity in electronic classrooms. 
Communications of the ACM, Log on Education column, vol. 38, # 11 (Nov. 1995) 19-24. 
CS-TR-3542, CAR-TR-797		   html    
Slaughter, L., Norman, K.L., Shneiderman, B. (March 1995)
Assessing users' subjective satisfaction with the Information System for Youth Services (ISYS). 
VA Tech Proc. of Third Annual Mid-Atlantic Human Factors Conference (Blacksburg, VA, March 26-28, 1995) 164-170.
CS-TR-3463, CAR-TR-768		   html    
           
1994          
Norman, K. L., & Carter, L. (1994) 
An evaluation of the electronic classroom: The AT&T Teaching Theater at the University of Maryland. 
Interpersonal Computing and Technology: An Electronic Journal of the 21st Century, 2, 22-39.		   html      
Slaughter, L. A., Harper, B. D. & Norman, K. L. (1994) 
Assessing the Equivalence of Paper and On-line versions of the QUIS 5.5. 
Proceedings of the 2nd Annual Mid-Atlantic Human Factors Conference, (pp. 87-91), Washington, D.C.
LAP-TR-1994-02		   html      
           
1993          
Anderson, N. S., Sobiloff, B., White, P., & Pearson, G. (1993) 
A foot operated PC pointer positioning device. 
Proceedings of the Human Factors and Ergonomics Society 37th Annual Meeting, (pp. 314-317). Seattle, Washington: Human Factors and Ergonomics Society.		       media
Harper, B. D. & Norman, K. L. (1993) 
Improving User Satisfaction: The Questionnaire for User Interaction Satisfaction Version 5.5. 
Proceedings of the 1st Annual Mid-Atlantic Human Factors Conference, (pp. 224-228), Virginia Beach, VA.
LAP-TR-1993-02		   html      
Lindwarm, D., Norman, K. (May 1993) 
Student evaluation of the software in the AT&T Teaching Theater.
CS-TR-3069, CAR-TR-672 		  html    
Norman, K. L. & Wright, P. (1993) 
HyperTools for HyperTexts: Supporting Readers of Electronic Documents.  
College Park, MD: Human-Computer Interaction Laboratory, Center for Automation Research, University of Maryland.
CAR-TR675, CS-TR-3090		   html   media
           
1990          
Butler, S. (June 1990) 
The effect of method of instruction and spatial visualization ability on the subsequent navigation of a hierarchical database. 
CS-TR-2398, CAR-TR-488		 abstract        
Norman, K., (June 1990) 
The electronic teaching theater: interactive hypermedia and mental models of the classroom. 
Current Psychology: Research & Reviews, Summer 90, vol. 9, #2, 141-161
Sparks of Innovation in Human-Computer Interaction, Shneiderman, B., Ed., Ablex (June 1993) 133-151		   html    
           
1989          
Norman, K. L., Butler, S. A. (Jan. 1989) 
Search by uncertainty: menu selection by target probability. 
CS-TR-2230, CAR-TR-432		 abstract        
           
1988          
Chin, J. P. (Oct. 1988) 
A dynamic user adaptable menu system: linking it all together. 
CS-TR-2120, CAR-TR-396		 abstract        
Norman, K. L., Mantel, W., Wallace, D. F. (Oct. 1988) 
User's guide to the menu selection prototyping system. 
CS-TR-2114, CAR-TR-393		 abstract        
Chin, J. P., Norman, K. L. (June 1988) 
Declarative and procedural knowledge in menu systems: diagramming cognitive maps of phone and ATM commands. 
CS-TR-2053, CAR-TR-366		 abstract        
Wallace, D. F. & Norman, K. L., & Plaisant, C. (1988) 
The American Voice And Robotics "Guardian: System: A Case Study In User Interface Usability Evaluation. 
Technical Report. College Park, MD: Human-Computer Interaction Laboratory, Center for Automation Research, University of Maryland.
CAR-TR-392, LAP-TR-1988-04		   html    
           
1987          
Chin, J. (July 1987) 
Top-down and bottom-up processes in sorting computer menu system commands. 
CS-TR-1879, CAR-TR-303		 abstract        
Norman, K., Schwartz, J. (1987) 
Memory for hierarchical menus: effects of study mode. 
Bulletin of the Psychonomic Society, 25, 163-166.		          
Wallace, D., Anderson, N., Shneiderman, B. (Oct. 1987) 
Time stress effects on two menu selection systems. 
Proc. of the 31st Annual Meeting - Human Factors Society, (NY, NY) 727-731. 
Sparks of Innovation in Human-Computer Interaction, Shneiderman, B., Ed., Ablex (June 1993) 89-97.		          
Norman, K., Chin, J. P. (Oct. 1987) 
The menu metaphor: food for thought. 
Behavior and Information Technology, 8, 125-134. 
CS-TR-1944, CAR-TR-334		 abstract        
Mills, C.B., Weldon, L.J. (1987) 
Reading text from computer screens. 
ACM Computing Surveys, 19 (4), 329-358. 
CS-TR-1449, CAR-TR-94		 abstract        
           
1986          
Laverson, A., Norman, K., Shneiderman, B. (1986) 
An evaluation of jump-ahead techniques for frequent menu users. 
Behaviour and Information Technology, 6, 2 (1987) 97-108. 
CS-TR-1591, CAR-TR-168		 abstract        
Norman, K., Weldon, L., Shneiderman, B. (Aug. 1986) 
Cognitive layouts of windows and multiple screens for user interfaces. 
International Journal of Man-Machine Studies, 25, 229-248. 
CS-TR-1498, CAR-TR-123		 abstract        
           
1985          
Schwartz, J., Norman, K., Shneiderman, B. (March 1985) 
Performance on content free menus as a function of study method. 
CS-TR-1477, CAR-TR-110		 abstract        
Parton, D., Huffman, K., Pridgen, P., Norman, K., Shneiderman, B. (1985)
Learning a menu selection tree: training methods compared.
Behaviour and Information Technology, 4, 2, 81-91.		          
Weldon, L.J., Mills, C.B., Koved, L., Shneiderman, B. (1985) 
The structure of information in online and paper technical manuals. 
Proc. Human Factors Society - 29th Annual Conference (Santa Monica, CA) 1110-1113.		          
           
1984          
Norman, K., Schwartz, J., Shneiderman, B. (May 1984) 
Memory for menus: effects of study mode. 
Revised 1987, see Memory for hierarchical menus: effects of study mode.
CS-TR-1412, CAR-TR-69		 abstract