March
2004
CURRICULUM VITAE
KENT LEIGH NORMAN
Associate Professor
Department of Psychology
CURRENT ADDRESS
Office:
Department
of Psychology
University
of Maryland
(301) 405-5924
kent_norman@umail.umd.edu
EDUCATION
University
of California, San Diego, California Postdoctoral
Research 1973
University
of Iowa, Iowa City, Iowa Ph.D. Experimental Psychology 1973
University
of Iowa, Iowa City, Iowa M.A. Experimental Psychology 1971
Southern
Methodist University, Dallas, Texas B.A. Psychology 1969
PROFESSIONAL EXPERIENCE
Associate
Professor of Psychology, University of Maryland (1977-present)
Senior
Consultant, IMG Consultants Pty. Ltd., Sydney, Australia (1982)
Assistant
Professor of Psychology, University of Maryland (1975-1977)
Assistant
Professor of Psychology, University of Alabama (1973-1975)
Teaching
Assistant, University of Iowa (1971-1972)
Research
Assistant, University of Iowa (1969-1971)
RESEARCH AFFILIATIONS
Human/Computer Interaction Laboratory, University of
Maryland Institute for Advanced Computer Studies (1984 founding member)
Laboratory for Automation Psychology and Decision
Processes (lead scientist)
EDITORIAL REVIEW
ACTIVITIES
Editorial Board of International Journal of
Human-Computer Studies (Since
1992).
Editorial Board of Organizational Behavior and
Human Decision Processes (1984-1999).
Editorial Board of Personal Technologies (Since
1996).
Program Chair
for the Computer Systems Technical Group of the Human Factors &
Ergonomics Society, 1993.
Ad Hoc Reviewer for
Behaviour
and Information Technology (Approximately 2 per year since
1988)
Human
Factors (Approximately one per year since 1987)
Journal
of Applied Psychology (Approximately 2 per year since 1978)
Journal
of Personality and Social Psychology (Occasional since 1978)
Grant reviews for the National Science
Foundation: Decision, Risk &
Management Program, Interactive Systems Program (Approximately 2 per year since
1985).
SCHOLARLY VISITS
Sabbatical Visitor at the Department of Information,
University of Rome, Italy (2004).
Seminar in Christian Scholarship, Calvin College, (Summer
2001).
Sabbatical Visitor at the Center for the Design of
Distance Education Methodology, The Open University of Israel, Tel Aviv, Israel
(1997).
Sabbatical Fellow at the Medical Research
Council--Applied Psychological Unit, Cambridge, England (1990).
Research Fellow at the Indian
Institute for Management, Ahmedabad, India (1986).
Sabbatical visitor at
Decision Research, a branch of Perceptronics, Eugene, Oregon (1981).
Postdoctoral Scholar at the
Center for Human Information Processing, University of California, San Diego
(1973).
MEMBERSHIPS IN PROFESSIONAL ORGANIZATIONS
American
Psychological Society
Cognitive
Science Society
Human
Factors & Ergonomics Society
Society
for Judgment and Decision Making
Psychonomic
Society
SIGCHI
(Special Interest Group:
Computer-Human Interaction)
Society
for Mathematical Psychology
Society
for Computers in Psychology
HONORS AND
AWARDS
Phi Beta Kappa,
1969
Sigma Xi, 1974
Fulbright Fellow,
1986
Lilly-Center for
Teaching Excellence Fellow, 1995
FELLOWSHIPS
National Institutes of Health Predoctoral Fellowship,
September 1971 to August 1973.
Indo-American Research Fellowship from the Indo-US
Subcommission on Education and Culture to visit the Indian Institute for
Management, Ahmedabad, India, "Assessing the Factors of High
Technology: A Comparison of How
Managers Integrate Information on India and the United States." January 1, 1986 to June 30, 1986.
WRITINGS
BOOKS
Norman, K. L.
(1991). The psychology of menu
selection: Designing cognitive control
at the human/computer interface. Norwood, N.J.: Ablex Publishing Corporation.
Norman, K. L. (1997). Teaching
in the switched-on classroom: An
introduction to electronic education and HyperCourseware. College
Park, MD: Laboratory for Automation
Psychology. (http://www.lap.umd.edu/SOC/)
CHAPTERS IN
BOOKS
Norman, K. L.
(1986). Critique of Online Display
Screens, In J. F. Williams (Ed.). Online
Catalog Screen Displays, Washington,
D.C.: Council on Library
Resources, 117-134.
Norman, K. L.
(1991). Models of mind and
machine: Information flow and
control between humans and computers.
In M. C. Yovits (Ed.) Advances
in Computers, New York: Academic Press, pp. 201-254.
Norman, K. L.
(1993). The electronic teaching
theater: Interactive hypermedia
and mental models of the classroom.
In B. Shneiderman (Ed.) Sparks of Innovation in Human-Computer
Interaction, Norwood, NJ: Ablex Publishing Corporation, pp.
133-151. (Also in Current Psychology Research and Review, 1990).
Murphy, E. D., & Norman,
K. L. (1998). Beyond supervisory control: Human performance in the age of
autonomous machines. In M. W. Scerbo, & M. Moulous (Eds), Automation
Technology and Human Performance:
Current Research and Trends,
Mahwah, NJ: Lawrence Erlbaum Associates, pp. 235-239.
Norman, K. L.
(1998). Collaborative interactions
in support of learning: Models,
metaphors, and management. In. R.
Hazemi (Ed.) The digital university, Springer-Verlag.
Norman, K. L.
(2000). Human-computer interface
design. In The Encyclopedia of Psychology, American Psychological Association.
Norman, K. L. (2000).
Desktop distance education:
Personal hosting of Web courses. In A. Aggarwal (Ed.). Web based
learning and teaching technologies:
Opportunities and challenges.
Ideal Press.
Norman, K. L. (2001). Collaborative interactions in
support of learning. In R. R. Hazemi & S, Hailes (Ed.) The Digital
University: Building Learning Communities.
Norman,
K. L. (in press). The self at the
human/computer interface: A
postmodern artifact in a different world.
In P. Vitz (Ed.) Modernity, Postmodernity, and Transmodernity: An Introduction.
PUBLICATIONS IN
REFEREED JOURNALS
Levin, I. P.,
Williams, J. R., Dulberg, C. S., & Norman, K. L. (1970). Performance in a verbal transfer task as
a function of pre-shift and post-shift response dominance levels and methods of
presentation. Journal of
Experimental Psychology, 86,
469-471.
Levin, I. P., Schmidt,
C. F., & Norman, K. L. (1971).
Person preferences choices:
Tests of a subtractive averaging model. Journal of Experimental Psychology, 90, 258-261.
Williams, J. R.,
Levin, I. P., & Norman, K. L.
(1971). Mediation effects
in verbal chaining paradigms as a function of associative strength and the
number of stages. Journal of
Experimental Psychology, 87,
348-354.
Levin, I. P., Craft,
J. L., & Norman, K. L. (1971).
Averaging of motor movements:
Tests of an additive model.
Journal of Experimental Psychology, 91, 287-294.
Norman, K. L. &
Levin, I. P. (1972). Tests of an
all-or-more model of verbal mediated responding. Journal of Experimental Psychology, 96, 247-254.
Levin, I. P., Wall, L.
L., Dolezal, J. M. & Norman, K. L. (1973). Differential weighting of positive and negative traits in
impression formation as a function of prior exposure. Journal of Experimental Psychology, 97, 114-115.
Levin, I. P., Norman,
K. L. & Dolezal, J. M. (1973).
Response scale effects and integration processes in the averaging of
motor movements. Journal
of Motor Behavior, 5, 1-7.
Norman, K. L.
(1974). Dynamic processing in
stimulus integration theory: The
effects of feedback on the averaging of motor movements. Journal of Experimental Psychology,
102, 399-408.
Norman, K. L., &
Louviere, J. J. (1974).
Integration of attributes in bus transportation: Two modeling approaches. Journal of Applied Psychology, 59, 753-758.
Norman, K. L.
(1974). Rule learning in a
stimulus integration task. Journal
of Experimental Psychology, 103,
941-947.
Norman, K. L.
(1976). A solution for weights and
scale values in functional measurement.
Psychological Review, 83,
80-84.
Norman, K. L.
(1976). Weight and value in an
information integration model:
Subjective rating of job applicants. Organizational Behavior and Human Performance, 16, 193-204.
Norman, K. L.
(1976). Effects of feedback on the
weights and subjective values in an information integration model. Organizational Behavior and Human
Performance, 17, 367-387.
Louviere, J. J., &
Norman, K. L. (1977). Applications
of information-processing theory to the analysis of urban travel demand. Environment and Behavior, 9, 91-106.
Norman, K. L.
(1977). Attributes in bus
transportation: Importance depends
on trip purpose. Journal
of Applied Psychology, 62, 164-170.
Norman, K. L.
(1979). SIMILE: A FORTRAN program package for stimulus
integration models. Behavior
Research Methods and Instrumentation, 11, 79-80.
Norman, K. L.
(1980). A case for the
generalizability of attribute importance:
The constant ratio rule of effects. Organizational Behavior and Human Performance, 25, 289-310.
Brounstein, P. J.,
Norman, K. L., & Ostrove, N.
(1980). Equity and
self-interest: Effects on perception of intent, liking and desire to
reciprocate. Basic and Applied
Social Psychology, 1, 293-314.
Norman, K. L.
(1981). Assessing the importance
of environmental and societal factors:
A way to separate relative importance and subjective value. In W. Molt, H. A. Hartman, and P.
Stringher, (Eds.), Advanced in Economic Psychology (pp. 37-61).
Heidelberg, Germany:
Edition Meyn.
Levin, I. P.,
Louviere, J. J ., Schepanski, A. A., & Norman, K. L. (1983). External validity tests of laboratory
studies of information integration.
Organizational Behavior and Human Performance, 31, 173-193.
Parton, D., Huffman,
K., Pridgen, P., Norman, K. L., & Shneiderman, B. (1985). Learning a menu selection tree: Training methods compared. Behaviour and Information
Technology, 4, 79-80.
Norman, K. L.
(1986). Importance of factors in
the review of grant proposals. Journal
of Applied Psychology, 71, 156-162.
Schwartz, J. P., &
Norman, K. L. (1986). The
importance of item distinctiveness on performance using a menu selection
system. Behaviour and
Information Technology, 5, 173-182.
Norman, K. L., Weldon,
L. J ., & Shneiderman, B. (1986).
Cognitive layouts of windows and multiple screens for user
interfaces. International
Journal of Man-Machine Studies, 25,
229-248.
Laverson, A., Norman,
K. L. & Shneiderman, B., (1987).
An evaluation of jump-ahead techniques for frequent menu user. Behavior and Information Technology,
6, 67-108.
Norman, K. L.
(1987). Where do user interfaces
come from? Computer Graphics,
21, 322-323.
Norman, K. L. &
Chin, J. P. (1988). The effect of
tree structure on search in a hierarchical menu selection system. Behaviour and Information
Technology, 7, 51-65.
Schwartz, J. P. &
Norman, K. L. (1989). Separating
cue relevance from cue importance within models of judgment and decision
making. Organizational
Behavioral Human Decision Process, 43,
355-384.
Norman, K. L. &
Chin, J. P. (1989). The menu
metaphor: Food for thought. Behaviour
and Information Technology, 8,
125-134.
Norman, K. L. &
Singh, R. (1989). Expected
performance at the human/computer interface as a function of user proficiency
and system power. Journal of
Behavioral Decision Making, 2,
179-195.
Norman, K. L.
(1990). The electronic teaching
theater: Interactive hypermedia
and mental models of the classroom.
Current Psychology Research and Reviews
(Special Issue: Hypermedia
and artificial intelligence). 9,
141-161.
Black, A., Wright, P.,
Black, D., & Norman, K.
(1992). Consulting on-line
dictionary information while reading.
Hypermedia, 4, 145-169.
Norman, K. L.
(1994). HyperCourseware for
interactive instruction in the electronic classroom. Behavior Research Methods, Instruments & Computers,
26, 255-259.
Norman, K. L. (1994). Navigating the educational space with HyperCourseware. Hypermedia., 6,
35-60.
Norman, K. L. (1994). Spatial visualization:
A gateway to computer-based technology. Journal of Special Education Technology, 12, 195-205.
Shneiderman, B.,
Alavi, M., Norman, K., &
Borkowski, E. (1995). Windows of
opportunities in electronic classrooms, Communications of the ACM, 38, 19-24.
Sebrechts, M. M.,
Silverman, B. G., Boehm-Davis, D. A., & Norman, K. L. (1995). Establishing an electronic
collaborative learning environment in a university consortium: The CIRCLE project. Computers in
Education. 25, 215-225.
Alonso, D. L. &
Norman, K. L. (1996). Forms of control and interaction as determinants of
lecture effectiveness in the electronic classroom. Computers in Education, 27,
205-214.
Norman, K. L.
(1997). Cognitive impact of
graphical user interfaces. Cognitive
Technology, 2, 22-30.
Alonso, D. L., Rose,
A., Plaisant, C., & Norman, K. L. (1998). Viewing personal history records: A comparison of tabular format and graphical presentation
using LifeLines. Behaviour & Information Technology, 17, 249-262..
Alonso, D. L., & Norman, K. L. (1998). Apparency of contingencies in single panel and pull-down menus. International Journal of Human-Computer Studies, 49, 59-78.
Shneiderman, B.,
Borkowski, E. Y., Alavi, M., & Norman, K. L. (1998). Emergent patterns of teaching/learning
in electronic classrooms. Educational
Technology Research and Development,
46, 23-42.
Norman, K.L.,
Friedman, Z., Norman, K. D., & Stevenson, R. (2001). Navigational issues in the design of
on-line self-administered questionnaires. Behaviour and Information Technology, 20, 37-45.
Zaphiris, P.,
Shneiderman, B., & Norman, K.L. (2002). Expandable indexes versus sequential menus for
searching hierarchies on the World Wide Web, Behaviour and Information
Technology. 21, 201-207.
PUBLICATIONS IN
REFEREED ELECTRONIC JOURNALS
Norman, K. L., &
Carter, L. (1994). An evaluation
of the electronic classroom: The
AT&T Teaching Theater at the University of Maryland. Interpersonal Computing and
Technology: An Electronic Journal of the 21st Century, 2, 22-39.
(Gopher: guvm.ccf.georgetown.edu; Listserv:
listserv@guvm.georgetown.edu, GET NORMAN IPCTV2N1)
PUBLICATIONS IN
REFEREED PROCEEDINGS
Norman, K. L. &
Anderson, N. S. (1981).
Psychological factors in computer assisted instruction: Development of a computer interaction
satisfaction scale. 1981
Conferences Proceedings:
Association for the Development of Computer-Based Instructional Systems.
Atlanta.
Chin, J. P., Diehl, V.
A. & Norman, K. L. (1988).
Development of an instrument for measuring user satisfaction of the
human-computer interface. Proceedings
of CHI '88, 213-218.
Norman, K. L. (1992). Defining and assessing usability in emerging systems: A case study of the electronic
classroom. Proceedings of
Usability Concepts and Procedures:
Third Conference on Quality in Documentation. The Centre for Professional Writing, The University
of Waterloo, 83-95.
Norman, K. L. &
Lindwarm, D. (1993).
Human/computer interaction in the electronic classroom. Proceedings of the Mid-Atlantic
Human Factors Conference, Virginia
Beach, 217-223.
Harper, B. D., &
Norman, K. L. (1993). Improving user satisfaction: The Questionnaire for User Interaction
Satisfaction Version 5.5. Proceedings
of the Mid-Atlantic Human Factors Conference, Virginia Beach, 224-230.
Slaughter, L., Harper,
B. D., & Norman, K. L.
(1994). Assessing the
equivalence of the paper and on-line formats of the QUIS 5.5. Proceedings of the Mid-Atlantic
Human Factors Conference, Reston,
VA., 87-91.
Norman, K. L.
(1994). HyperCourseware for assisting
teachers in the interactive electronic classroom. Proceedings of STATE 94: Fifth Annual Conference of the Society for Technology and
Teacher Education, Washington, D.C.,
473-477.
<