This study seeks to apply additional techniques and conditions to
traditional usability testing, as well as minimizing the experimenter's
involvement in the procedure. The idea is to use the following techniques
to evaluate an arbitrary website:
We intend to recruit two participants (users) per session.
They will be asked to navigate a website cooperatively in search
of particular information. We will encourage them to discuss their
choices of path.
In order to use the conversation information gleaned from having two participants,
we will record audio and video of the participants, paying particular attention to
discussions and gesture behavior.
Click trace collection
The order of data entry on particular fields can be as informative as the
data itself, so we plan to collect traces of each click within the survey
To add detail to the
data from trace collection, we plan to look at mouse movements and what page
portions were displayed at any given time during the evaluation.
The test materials will be presented on one
screen of a dual-monitor computer, while the website to be evaluated will be
presented on the other.
- Susan Campbell, Ph.D. Student, Department of Psychology
- Kent Norman, Faculty, Department of Psychology