The presented guidelines are integrated from Norman (2001), Couper et al. (2001), Tourangeau et al.(2000), Dillman(1999), Dillman et al. (1998) and Norman(1990).

1 Navigation
1.1 Automation

2 Usability / Accessibility
2.1 Usability
2.2 Accessibility
2.3 Consistency
2.4 Use of color
2.5 Use of Multimedia Features

3 Web-based questionnaires

3.1 Web-based questionnaire design
3.2 Question formatting
3.2.1 Use of color
3.2.2 Use of Multimedia Features
3.2.3 Choice of Response Format
3.2.3.1 Radio button
3.2.3.2 Check boxes
3.2.3.3 Drop-down boxes
3.2.3.4 Text input
3.2.4 Response Categories
3.2.5 Automation
3.3 Questionnaire layout
3.3.1 Use of color
3.3.2 Use of Multimedia Features
3.3.3 Overall structure
3.3.4 Instructions
3.3.5 First Page
3.3.6 Access control
3.3.7 Automation