Automation Survey
Instructions: Please rate your level of agreement or disagreement with the statements below.
Name:
Statement
Disagree
Agree
1. Computer systems rarely give faulty information.
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9
2. Computers should be designed to support the tasks of human users.
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9
3. I have found computers to be more reliable than people are.
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4. Software designers do not know what users need.
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5. In my experience, computers are dependable across a range of operations.
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6. I trust a human assistant more than I trust software processes.
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7. Based on their past performance, software processes are predictable.
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8. Intelligent software agents detract from the userŐs sense of controlling the computer.
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9. Highly automated systems need constant monitoring.
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10. Artificial intelligence has the potential to endow computer systems with human-like capabilities, such as judgment and planning.
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11. If software agents help users get their work done, users will still have a strong sense of accomplishment.
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12. Artificial intelligence offers more promises than practical solutions.
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9